Privacy Policy

1) Who we are

AURA Automations operates aurasystemsai.com and provides AI automation services for e-commerce and service businesses.

2) What we collect

• Contact data: name, email, company/website, messages you send us.
• Usage data: basic analytics (pages viewed, referrers, device/browser).
• Project data (if you become a client): tool access (e.g., Shopify, Klaviyo), config settings, and workflow logs needed to deliver the service.

3) How we use data

• Reply to enquiries and deliver requested services.
• Set up and maintain automations you approve.
• Improve our site and documentation.
• Send essential service emails; optional updates only if you opt in.

4) Legal bases (GDPR)

• Contract: to provide the services you request.
• Legitimate interests: basic analytics, improving the site, preventing abuse.
• Consent: where required (e.g., marketing emails).

5) Sharing

• We use trusted processors to run our stack (e.g., hosting, forms, analytics, automation).
• We do not sell personal data. We only share what’s necessary to operate our services or comply with law.

6) International transfers

Some providers may process data outside the UK/EU. Where applicable, we rely on appropriate safeguards (e.g., SCCs).

7) Data retention

• Enquiries: typically 12–24 months.
• Client project data: for the duration of the engagement + a reasonable archive period for audit/rollback, unless you ask us to delete earlier.

8) Your rights

• Access, correction, deletion, restriction, portability, and objection where applicable.
• To exercise rights, email support@aurasystemsai.com.

9) Security

• Least-privilege access to client tools; credentials stored securely.
• We keep operational logs to diagnose issues and provide transparency.

10) Cookies & analytics

• We use lightweight analytics and essential cookies to run the site.
• You can control cookies via your browser. We avoid invasive tracking.

11) Third-party links

Our site links to tools (Shopify, Klaviyo, etc.). Their policies apply when you use their services.

12) Contact

Questions or requests: support@aurasystemsai.com.